Managed Service Agreements

Our goal is to do everything we can to make sure we give you reliable, cost effective, fast and most of all worry-free IT Support, so you can focus on what you do best. 

• We cover the following: 

• Nelson Based Helpdesk - A friendly IT Helpdesk for all remote support at your service. 

• Monitoring - 24/7 Monitoring of your IT and Cloud Infrastructure 

• IT Planning - Regular IT catch-up on budgets/planning. 

• Vendor Management - we deal with your other IT vendors on your behalf. 

• Fixed Costs – all for the one fixed monthly price. 

• You get the following: 

• IT systems allowing for better productivity. 

• Fixed monthly costs, allowing for easy budgeting. 

• Regular reporting so you know what’s happening. 

• Reduced downtime with proactive monitoring and maintenance. 

• Peace of mind. 

We invest in automation and better systems so our goals and yours align with minimum down time for your staff and less time needed from ours.